Data Center Shipments
Here’s how to ship your IT equipment to a Deft data center.
Shipment Instructions
You must provide notice for all incoming shipments at least 24 hours in advance.
Please include the following information via support@deft.com:
Carrier
Shipment Method
Tracking Number
Storage Location
Expected Arrival Date
Number of Boxes
Description of Contents
Related Ticket Number
Shipping Addresses
Here’s where to send your gear.
Silicon Valley
Deft c/o DRT-SJC1
ATTN: Your Company
2820 Northwestern Pkwy
Santa Clara, CA 95051
Elk Grove
Deft c/o DF-CH1
ATTN: Your Company
2200 Busse Rd.
Elk Grove Village, IL 60007
Chicago
Deft c/o EQ-CH1
ATTN: Your Company
350 E. Cermak Rd. 5th Floor
Chicago, IL 60616
Ashburn
Deft c/o DRT-IAD1
ATTN: Your Company
43830 Devin Shafron Bldg F
Ashburn, VA 20147
Rules
Follow these rules to make sure your shipments are handled properly.
- Visibly damaged shipments will be accepted. We will photograph the damage and notify the proper contact.
- The shipper must pay all charges. Deft will not accept cash-on-delivery shipments on your behalf.
- International shipments must be marked as “Free Domicile.”
- Deft has the right to inspect the contents of all shipments.
- Shipments must be picked up or installed within three business days to avoid fees.
- Deft will not accept liability on a shipment without an associated ticket.
- Deft is not liable for missing or damaged equipment.
- Lost package claims must be made within five business days of package receipt.
