Many companies have arrived at a hybrid configuration without really meaning to.
A series of one-off decisions made to solve immediate problems landed them in a hybrid universe without a plan.
Everything works — just not efficiently. That’s where we come in and shine.
15-minute support ticket response time SLA
Up to 100-Gig connectivity between your gear and third-party clouds
24-hour support from certified cloud technicians
100% uptime SLAs on network connectivity and power
A cloud environment you control
With a hybrid cloud architecture, you decide what’s public and what’s private, moving your data and applications fluidly between both. These are the features included in any hybrid cloud setup from Deft:
|Dedicated Client Relationship Manager||✓|
|Network provisioning (IP addressing, VLAN configuration, physical cabling)||✓|
|Network traffic analysis & volumetric DDoS monitoring||✓|
|Hardware health monitors (compute, networking, storage)||✓|
|Custom monitoring runbook (optional)||✓|
|Complex custom monitor development||✓|
|Configuration changes per customer requests||✓|
|Device configuration, backup, & monitoring for changes||✓|
|Change management coordination||✓|
|Firmware patching & updates||✓|
|Access to 24×7 Network Operations Center (telephone, web, and email)||✓|
|Access to Customer Portal with customer-defined access roles||✓|
|15-minute ticket response time||✓|