Managed Switch and Router
Don’t want to deal with managing network switches and routers for your business? Deft’s network engineers can do it for you!
All of the features, none of the hassle.
Deft’s Managed Switch and Router service is a fully managed offering that provides dedicated, hardware-based switches and routers, supported 24/7 by Deft’s Managed Services team. Here’s what’s included:
- Hardware configuration designed around your needs
- High-performance switches are connected to our scalable, low-latency backbone
- Complete configuration & administration by Deft’s network experts
- Advanced monitoring of traffic, capacity, performance, device health, and performance metrics
- Firmware updates and vendor feature analyses
- Periodic tuning to reassess and adjust device performance and effectiveness
- Access to our secure customer portal for monitoring, documentation, ticketing, and other deliverables
“I would’ve needed to regularly fly at least one network engineer to Chicago if it wasn’t for the advanced support provided by Deft.”
Not many providers can say they’ve owned and operated their own private global IP network. But we can.
We’re (actual) experts at building and maintaining robust networks.
- System changes (new network/VLAN creation, port configurations, adds/moves/changes, etc.) are serviced by the Managed Services team through support requests
- Changes follow a well-defined approval process
- Most changes can be executed quickly
Monitoring and Remediation
- The service includes comprehensive health and performance monitoring
- We investigate and resolve all alarms and incidents according to predefined playbooks
- All infrastructure system patching is included to keep resources current and secure
- When updates or patches are released from vendors, Deft applies them in a timely manner
- Securely connect via API, HTTPS, cross-connects, or dedicated physical connectivity
- Our team will maintain the connection(s) for you
- All systems are logically separated and only available to the appropriate Managed Switch and Router environment
- Data encryption is included at rest and in flight
- Redundant hardware switches and routers are available
- In the event of an outage that impacts your business, or at your request, Deft can bring additional Managed Switch and Router infrastructure online
- We also offer comprehensive Disaster Recovery as a Service (DRaaS) capabilities, which introduce formal SLAs and automation to the restore/recovery process
Put your networking talents elsewhere — let Deft configure and maintain your switches and routers.
We’ll work closely with your team to implement any new requests as they come up.
24/7 support from on-site NOC and network engineers
Management by seasoned engineers with advanced certifications
All the perks of a full-time network engineering team without the overhead
100% network uptime SLA for your peace of mind