Managed Switch and Router

Don’t want to deal with managing network switches and routers for your business? Deft’s network engineers can do it for you!

Overview

All of the features, none of the hassle.

Deft’s Managed Switch and Router service is a fully managed offering that provides dedicated, hardware-based switches and routers, supported 24/7 by Deft’s Managed Services team. Here’s what’s included:

  • Hardware configuration designed around your needs
  • High-performance switches are connected to our scalable, low-latency backbone
  • Complete configuration & administration by Deft’s network experts
  • Advanced monitoring of traffic, capacity, performance, device health, and performance metrics
  • Firmware updates and vendor feature analyses
  • Periodic tuning to reassess and adjust device performance and effectiveness
  • Access to our secure customer portal for monitoring, documentation, ticketing, and other deliverables
Ciena
Juniper Networks
switch router

“I would’ve needed to regularly fly at least one network engineer to Chicago if it wasn’t for the advanced support provided by Deft.”

New Relic

Features

Not many providers can say they’ve owned and operated their own private global IP network. But we can.

We’re (actual) experts at building and maintaining robust networks.

Change Management

  • System changes (new network/VLAN creation, port configurations, adds/moves/changes, etc.) are serviced by the Managed Services team through support requests
  • Changes follow a well-defined approval process
  • Most changes can be executed quickly

Monitoring and Remediation

  • The service includes comprehensive health and performance monitoring
  • We investigate and resolve all alarms and incidents according to predefined playbooks

Patching

  • All infrastructure system patching is included to keep resources current and secure
  • When updates or patches are released from vendors, Deft applies them in a timely manner

Access 

  • Securely connect via API, HTTPS, cross-connects, or dedicated physical connectivity
  • Our team will maintain the connection(s) for you

Security

  • All systems are logically separated and only available to the appropriate Managed Switch and Router environment
  • Data encryption is included at rest and in flight

Continuity

  • Redundant hardware switches and routers are available
  • In the event of an outage that impacts your business, or at your request, Deft can bring additional Managed Switch and Router infrastructure online
  • We also offer comprehensive Disaster Recovery as a Service (DRaaS) capabilities, which introduce formal SLAs and automation to the restore/recovery process
    Benefits

    Put your networking talents elsewhere — let Deft configure and maintain your switches and routers.

    We’ll work closely with your team to implement any new requests as they come up.

    24x7x365

    24/7 support from on-site NOC and network engineers

    Change Management

    Management by seasoned engineers with advanced certifications

    Assessment

    All the perks of a full-time network engineering team without the overhead

    15 minute

    100% network uptime SLA for your peace of mind

    Get Started

    Switch and router management is a pain. We’ll take it off your to-do list.

    Prefer to book a meeting? Schedule a 15-minute call with us here. Otherwise, go ahead and submit your info below and we’ll get back to you as soon as possible. Thanks!
    Deft, a Summit company

    Deft, a Summit company
    2200 Busse Rd.
    Elk Grove Village, IL 60007
    +1 (312) 829-1111