Deft Blog
Keep up with the latest in colocation, cloud, and disaster recovery services.
5 strategies for implementing high availability
Even the most robustly architected systems fail. Here are 5 automated strategies you can take to limit your downtime exposure.
What to Put in Your Support Ticket for The Fastest Response
Once in a blue moon, we get a support request like this:"My server isn't responding. Please reboot it."Well, yes, we'd love to, except we have thousands of servers and don't know which one you'd like to reboot. In this case, we would need to write back asking for more...
People Make All The Difference
When you buy technology for your business, you're not just buying systematized 1s and 0s and boxes with blinky lights. You're buying an extension of your workforce. Information Technology is now the backbone of modern business. Without it, orders go unfulfilled, bills...
Dedicated vs. Cloud Costs
One of the major factors in deciding between cloud and dedicated infrastructure is cost. While hard costs are an obvious contributing factor, soft costs are more subtle and can be difficult to assign a number. So, how do you justify costs to your CFO? Human Capital...
IT infrastructure is not a product discussion
In my last post, I opened a can of worms by taking the stand that cloud isn’t a panacea for companies’ infrastructure challenges. I’d like to expand on this a bit and discuss how we view the physical IT infrastructure world today. Being in this business a lot longer...
5 Questions That Call Your SLA Into Question
Once purely the domain of IT and infrastructure organizations, service level agreements (SLAs) have become strategic business tools throughout the enterprise. The proliferation of as-a-service (aaS) offerings places newfound interest and importance in what SLAs should...
Are Big Data Systems The Next Bleeding Edge Technology?
We're getting into more and more discussions with our customers about Big Data: what it is, what it's good for, and the problems it solves. Big Data systems are made up of 6-7 classes of software that evolved to deal with the difficulty (and cost) of scaling...
Not All SSAE 16 Reports Are Created Equal
The SSAE-16 SOC 1 report is considered to be the mark of a trustworthy technology service provider, but the reality is that every company’s SOC 1 report looks different. While many providers offer a SOC 1 report, the SOC 1 framework itself does not have a common set...
To Colo Or Not To Colo, There Really Is No Question
“Whether tis nobler in the mind to suffer the slings and arrows of outrageous [outages]. Or take arms against a sea of troubles, and by [colo'ing] end them?” - William Shakespeare Well maybe that quote is a little melodramatic, but for IT infrastructure managers who...
Cloud is not a panacea for your infrastructure challenges
In our 18+ years in the technology infrastructure space, we’ve seen several major iterations in how companies use service providers for their compute, storage and network needs. From shared hosting to dedicated servers, colocation, and now cloud, the key for...
