Salesforce Backup
Protect your Salesforce data with backups from Deft, powered by Veeam.
Overview
Everything you put into Salesforce is your responsibility.
Let me guess — you’re not backing up your Salesforce data because it’s already in the cloud, right? If so, you’re not alone. There’s an unspoken assumption that all data moved to or created within the Salesforce cloud environment is automatically protected.
Sure, Salesforce keeps its servers up and running so the cloud service you pay for stays online. But when it comes to what you put in the Salesforce cloud — your data, integrations, metadata, reports, files, and custom code — that’s entirely your responsibility. That’s where we come in.
“It is important for Salesforce customers to develop a routine data backup strategy as part of their overall data management and security model.”
How it Works
Protect your backups in secure, SOC 2-compliant data centers.
When things go wrong, getting back on track should be easy. With Deft Backup for Salesforce, it is! You’re always just a few clicks away from restoring data where and when you need it.
Features
Confidently backup and recover your Salesforce data.
Continuous backups
With incremental sync and flexible scheduling, you can back up your Salesforce data almost continuously.
Custom scheduling
Set granular backup schedules and retention settings at the object level.
Compare versions
See versions of records and metadata and quickly compare them with production.
Restore in minutes
Recover Salesforce records, hierarchies, fields, files and metadata as fast as you need them.
Sandbox seeding
Restore to your sandbox with data from production or from another sandbox.
Restore anywhere
- Option to restore any data to production or to populate data into any Salesforce sandbox for seeding/testing
Salesforce-native
- Purpose‑built to backup and restore Salesforce data and metadata
24/7/365 monitoring
- 24/7 monitoring and alerting on infrastructure health and performance metrics
Fully supported
- Configuration, administration, and monitoring by our expert engineers with access to 24/7 Service Desk support for all recovery requests
Salesforce SSO and MFA
- Enable role‑based access for backup and restore operators via Salesforce to simplify and improve the security of your operations
Easy‑to‑use interface
- Run backup policies and restore jobs in minutes
Simplified management
- Manage backup policies for several Salesforce organizations from one console
Restore hierarchy
- Granularly restore parent records and linked child objects to any record
Benefits
Get reliable backups on a platform that’s independent of Salesforce.
Back up Salesforce as often as you need to meet any RPO or compliance requirement
Protect your Salesforce backups from malicious attacks
Store backups in a secondary location for boosted resilience
Cut costs by archiving unused or unnecessary Salesforce data while retaining ability to restore
FAQs
Find answers to frequently asked questions about Salesforce Backup.
Stay confident with your data — explore our FAQs on Salesforce Backup.
Doesn't Salesforce back up my org?
Salesforce recommends you develop your own backup strategy as part of your business’s disaster recovery (DR) plan. Officially, Salesforce maintains a copy of its own data as part of its own DR plan, not yours.
In the event of a major disaster, you can request Salesforce Data Recovery — a paid, $10,000+ service. It takes up to six weeks to deliver whatever data Salesforce can get back to you in a .csv format (that you must then manually upload and configure into your Salesforce org). It does not include metadata or data that your team deleted from Salesforce over time.
What Salesforce Clouds are supported?
We currently support Sales, Service, Government, and Education Clouds.
What's the difference between Salesforce data and metadata?
Salesforce data refers to all your records, including Accounts, Contacts, Leads, Opportunities, Cases, Contracts, and other records. This can also include custom objects, records, files, content, and Chatter. Salesforce metadata refers to all configuration settings, including custom fields, page layouts, reports, dashboards, and custom code like Apex and Visualforce.
Which Salesforce editions work with Salesforce Backup?
Salesforce provides four different editions of Salesforce Sales Cloud and Service Cloud: Essentials, Professional, Enterprise, and Unlimited. Only Salesforce Enterprise and Unlimited editions include the APIs that are needed to create Salesforce backups. The Professional edition has an API add-on to enable backups.
Get Started
Keep your Salesforce data as a valuable asset, not a costly liability.
Let’s deploy the industry’s best backup solution for your Salesforce data.
