Managed Services
Leverage Deft’s technical talent to extend your own.
Overview
Infrastructure requires continuous management and optimization.
If you’re missing the resources or expertise to perform the work in-house, Deft can deliver the level of service you’d expect from your own team.
There’s a reason clients like Basecamp, PicsArt, CDW, Cars.com, ActiveCampaign, FreshBooks, SAP, Fanatics, and the FBI choose Deft for their managed data center needs. We don’t let you or your customers down.
Managed IT Services
Here’s what we manage for global startups to enterprises.
Data Center & Cloud Migrations
- We’ll move you from one data center to another, from the cloud to the data center, from the data center to the cloud, or from one cloud to another
- We can take full responsibility for the migration or work alongside your team
Backup & Recovery
- Flexible backup schedules, continuous replication, and recovery times on a per-application basis
- Microsoft 365 and Veeam backups
- With end-to-end Disaster Recovery as a Service (DRaaS), we handle all backup and recovery operations for you
SAN Storage
- Get a right-sized storage plan based on your transaction volume, data store size, and business requirements
- Get dedicated SAN storage in a high-availability configuration with unlimited scalability and 24/7 monitoring
- Storage replication into different regions provides geo-redundancy
Object Storage
- Delivered from our global data centers, Deft’s object storage is a low-cost platform to grow your data on
- We take care of all hardware maintenance for you
- Unlike other vendors, we don’t charge ingress or egress fees
VMware Cloud
- Get a secure, multi-tenant or private VMware environment managed by Deft’s VMware-certified team
- We manage all hardware and software supporting your cloud
Remote Hands Support
- On-site support from Deft’s experienced technicians and engineers, 24x7x365
- 15-minute response time guaranteed
Network Connectivity
- We’ll properly install all of your network configurations
- Connectivity services include management of metro ethernet, MPLS VPN transport, LANs, alien wavelengths, lit wavelengths, protected wavelengths, and managed DWDM
Load Balancers
- Redundant load balancers distribute your workload across servers to avoid any single points of failure
- Weather the storm of a failed server or traffic burst with 100% uptime — guaranteed
Network Switches & Routers
- We’ll connect your gear to redundant, dedicated switches and routers
- Get custom routing policies with guidance from actual expert network engineers
- Advanced capabilities include BGP, multi-site, and multi-homed options
- Combined with proactive monitoring, alerts, upgrades and hardware replacements, managed switches and routers are a stress-free solution for your network architecture
Firewalls
- Redundant firewall pairs offer custom security policies, VPN functionality, IPSEC tunnels, and complete audit trails
DDoS Protection
- We analyze, react, and respond to multi-vector attacks whenever and wherever they happen
- Threat detection tools analyze and act on harmful traffic before it reaches your equipment, offloading DDoS processing onto our network
Monitoring
- Advanced hardware monitoring with immediate remediation
- Track the performance of servers, storage systems, network appliances, virtual machines, operating systems, fan speeds, CPU utilization, disk activity, memory usage, storage utilization, and more
“We’ve never had a request that Deft couldn’t meet. Sometimes it feels like we’re coaching other providers. But with Deft, we just hand it over.”
CDW
Benefits
Managed IT services are better at Deft.
You can reach our engineers 24/7/365 via real-time chat, phone, email, or the customer portal and we’ll get back to you within 15 minutes, guaranteed
We don’t just run the local network for you, we run the ISP behind it — so we can react when other providers can’t
Deft is a SOC 2 audited company and PCI-DSS compliant, so we can meet the requirements of HIPAA and any other regulatory need
We stock extensive parts on-site in all data centers for rapid hardware repairs and replacements
On-site sys-admins and network engineers monitor infrastructure, troubleshoot issues, unpack shipments, debug kernels, install cross connects and a whole lot more, 24/7/365
We’re a carrier-neutral provider so you can connect to any network and hyperscaler in any Deft data center for better redundancy, uptime, and cost-efficiency
Always-on data centers via N+2 sources of data center power, connectivity, and cooling
100% uptime service level agreements (SLAs) on power and network connectivity
Clients
Leading companies around the world are choosing Deft Managed Services.
We’re proud to provide managed IT services for global companies like these.
Get Started
Offload your IT infrastructure management to the experts at Deft.
Prefer to book a meeting? Schedule a 15-minute call with us here. Otherwise, go ahead and submit your info below and we’ll get back to you as soon as possible. Thanks!
